Neuroscience Product Manager
The Product Manager is responsible for the development, promotion and support of BASi’s Neuroscience Products and Services, including microdialysis and OFM. Focused on three primary directives:
1) Develop, test and introduce innovative products and services for neuroscience sampling.
2) Pursue partnerships, collaborations and acquisitions of technologies compatible with BASi Neuroscience offerings
3) Manage product issues, reported problems, and technical questions; work with colleagues and customers to resolve these issues
Work closely with internal business development, product managers, engineering, manufacturing, client service and marketing teams. Develop relationships with customers, partners and distributors; understand their needs so that you can:
- Improve BASi’s product and service offerings to meet the needs of customers
- Develop lasting and mutually beneficial relationships with partners in the field
- Reaffirm the position of BASi as an innovator and industry leader
How you can contribute:
Develop New Products/Services
- Gather market information and customer requests to make market-based business cases for products and services that solve unmet needs and align with BASi strategy.
- Develop a strong understanding of client’s technical needs through communication, visits and collaborations.
- Conduct research to gather client feedback and competitive market intelligence.
- Create clear and detailed product specification documents.
- Work closely with management, engineering, sales and marketing to create and promote new products.
- Create technical documentation, including manuals, whitepapers and flyer content to support existing and new BASi products.
- Act as Principal Investigator for product/service development studies
- Attend industry events with a focus on promotion of BASi products/services.
- Participate in BASi promotional events such as workshops, webinars and customer appreciation events.
- Track product performance; make recommendations for product discontinuations, modifications, and pricing changes.
Pursue Partnerships
- Collaborate with key accounts to develop products and publications that improve visibility of BASi.
- Understand and develop relationships with existing partners, including technology, applications, and areas for improvement.
- Identify opportunities for new partnerships and technology integrations.
Technical Support
- Assist customers with troubleshooting, complaints and issues. Implement internal process improvements to avoid future issues.
- Train new users in advanced equipment use.
- Answer current and prospective client questions as the Neuroscience in house expert
- Work with sales, marketing, manufacturing, shipping and quality groups to ensure best practices for the neuroscience products.
Overall
- Responsible for creating, sharing and implementing business strategy for BASi Neuroscience products both internally and externally.
- Develop content for submission to conferences, publications and industry groups.
- Provide accurate and up-to-date reporting of open projects, initiatives and results.
- 20-30% travel, including possible international travel.
- Maintain confidential information
- Support and participate in other company initiatives as directed by senior management
Education & Experience
- Ph.D. in Neuropharmacology/Neuroscience or equivalent related discipline. M.S. in Neuropharmacology/Neuroscience with at least 3 years direct work experience.
- Experience performing microdialysis or similar studies in small animal models preferred.
- Experience in a product management role preferred.
- Equivalent combination of related education and required work experience will be considered.
Skills & Abilities
- Experience using microdialysis equipment including probes, caging, pumps, etc.
- Comprehensive knowledge of microdialysis marketplace, competition and customers.
- Regularly updates this knowledge through reading, research and analysis of trends.
- Strong desire to learn, dedicated to continuing education and always looking for the next big thing.
- Confident and competent in communicating (written and verbal) with customers, partners and vendors. Delivers presentations, product demonstrations and training in clear and engaging manner.
- Passionate about developing new technologies and solutions that meet the needs of customers performing neuroscience sampling.
- Able to teach and train others from a variety of educational and technical backgrounds.
- Open and communicative, provides regular reports to manager, sales team, operations, and clients.
- Can make decisions and stick with them. Able to gather relevant data and make decisions in an expedient manner.
- Self-motivated and able to prioritize with little oversight.
- Great organizational skills. Able to see all the steps required to complete a task and follow them through.
- Maintains a team-oriented approach both internally and externally.
- Values integrity, complies with legal requirements and conducts business honestly.
- A willingness to travel (up to 30%) both nationally and internationally.
EOE
To Apply, please use the link below: